Shipping + Return/Exchange Policy
Shipping is a flat fee of $5.95 on orders up to $59.99, with orders over $60 shipping for FREE!
We know that ordering things online can be a gamble, since you can’t touch the items or try anything on, and because of that we try our best to provide you with the information you need to buy accordingly. However, as in life, sometimes some things just don’t work out!
🌵 Any items you purchased must be returned/postmarked within 5 days, including weekends, after date received. Please contact us immediately if you are planning on a return.
🌵 Any item returned is only eligible for equal item size exchange (buyer pays shipping, we can provide discounted shipping to you) or store credit for any other reasons for return.
🌵 Returned items must remain un-washed and unworn.
🌵 All shoes, jewelry, accessories, bathing suits, under garments, sale items, and items discounted at 15% or more off are FINAL SALE. This includes Flash Sale, Deal of the Day, and anything with a coupon code.
Returns outside of the 5 day return window will have a 15% restocking fee.
If you have any questions, or would like to initiate a return, please contact us at Cactus & Threads.